Trade-facing website purpose
The site exists as a company profile, inquiry platform, and B2B information hub for travel agents and trade partners.
Terms and Conditions
The site should be used as a B2B information and inquiry channel, not as a direct booking contract
These terms explain the general conditions for using the Yono DMC website and its inquiry routes. They are meant to keep expectations clear around site purpose, content use, form submissions, and the difference between public information and final commercial confirmation.
Trade Only
Audience
Not a Booking
Form effect
Informational
Content role
Written Quote
Commercial authority
What these terms cover
Site use, inquiry handling, and the boundary between public content and live booking
Website use
How the public site and inquiry routes are intended to be used by agencies and partners.
Commercial boundary
Why public content is not the same as confirmed supplier inventory or a final quote.
Operational updates
Why destination information and service conditions may change as supplier or market conditions evolve.
Strong terms pages explain how the public site fits into the actual booking workflow rather than acting as a disconnected legal wall.
Core Position
The terms that matter most for public-site use
These points help agencies understand how to read and use the site properly before moving into live business communication.
Content is informational
Destination, service, and policy pages are written to explain capability and workflow. They do not replace final commercial confirmation.
Form submission is not booking confirmation
A submitted contact or quote form begins communication only. A booking exists only after direct confirmation and agreed documentation.
Operational scope can change
Supplier availability, destination conditions, and service-specific rules may evolve, so final booking documents remain the authoritative reference.
Use Rules
How the public site and forms should be used
The goal is simple: legitimate trade communication, clean inquiry handling, and no confusion about what the site does or does not confirm.
The website should be used for legitimate trade inquiry, company research, and partnership communication.
Users should not misuse forms, submit misleading business details, or attempt to disrupt the site's availability.
Content should not be copied or represented as a final commercial contract without direct authorization from Yono DMC.
Travel planning decisions should not rely solely on website text when a live quotation or booking document is required.
Commercial Boundary
What still needs direct written confirmation
The strongest terms pages help users understand where the public site stops and the live commercial process begins.
Quotes, rates, and supplier inclusions are confirmed only through direct written communication tied to a live request.
Hotel, attraction, and transport availability always remain subject to supplier confirmation at the point of booking.
Flight ticketing is outside the stated public service scope unless clearly confirmed through separate written communication.
Policy pages such as payment terms and cancellation policy work together with the live quotation and are not standalone booking instruments.
Operational Context
Supplier availability, destination conditions, and account rules can still change
Public terms should acknowledge that destination operations depend on supplier, timing, and live commercial conditions.
Supplier dependency
Availability, cancellation scale, and commercial feasibility always depend on the live supplier chain behind the request.
Policy linkage
Public policy pages should be read together with the live quotation, invoice, and supplier-specific inclusions.
Direct communication
Questions about scope, rates, or account expectations should be resolved through the live quotation or account process, not assumed from public copy.
Updated references
Where site content and a current written quotation differ, the live written commercial document remains the controlling reference.
Connected Pages
The pages that complete the site-use picture
Terms work best when they are linked naturally to privacy, payment, and inquiry pages.
Privacy policy
See how business data submitted through the site is handled and used in the trade workflow.
Payment terms
Review the standard invoice and account rules that sit alongside the site-use terms.
Request a quote
Move from reading site content into the actual trade-intake form when the requirement is live.
Next Step
Use the site for research and inquiry, then rely on live documents for confirmation
That distinction is what keeps the public site useful without creating confusion around booking authority.