Privacy Policy
This policy explains how Khandsiya Tourism Private Limited (Yono DMC) collects, uses, shares, and protects the information you give us through this website and our partner portal. We are a B2B destination management company, so the data we handle is primarily business data — agency details, booking briefs, and the passenger information needed to operate confirmed services.
Last updated: 20 July 2026
1. Who we are
The data fiduciary for this website is Khandsiya Tourism Private Limited, 2nd Floor, Tower No. B1 Spaze Itechpark, Unit No. 259, Badshahpur Sohna Rd, Tikri, Sector 49, Gurugram, Haryana 122001, India. You can reach us at info@yonodmc.com or on 0124-2371510 (+91 99588 39319 mobile/WhatsApp), Monday to Saturday, 10 AM to 7 PM IST.
2. Information we collect
What you send us through forms. The contact form collects your name, company, email, and message. The quotation form collects your agency details, contact person, email, WhatsApp number, and the trip brief (destination, dates, passenger mix, rooming, budget range, requirements). The newsletter box collects your email address.
Partner account and KYC information. When you apply for a partner account we collect your business details (legal name, brand, address, GSTIN, PAN, and licence numbers where applicable), the documents you upload for verification, and your login email and phone number.
Booking and passenger details. When your agency books with us, we receive the passenger details needed to deliver the services — names as per passport, rooming patterns, and any requirements you share.
Technical data. Standard server logs (IP address, timestamps), CAPTCHA verification signals, and the analytics data described in section 4.
3. How we use it
- To respond to inquiries and prepare quotations
- To verify and approve partner accounts (KYC review)
- To operate confirmed bookings — including sharing what suppliers need to deliver them
- To send service emails: verification codes, quotation and booking updates, invoices, and vouchers
- To send commercial updates (rates, itineraries, destination news) to partners and newsletter subscribers — every such email carries an unsubscribe option
- To keep the website secure: CAPTCHA, rate limiting, and abuse prevention
- To meet accounting, tax, and other legal obligations
6. How long we keep data
Booking, invoice, and KYC records are kept for as long as the account relationship lasts and thereafter for the periods Indian tax and company law require. Inquiry details that never become bookings are kept for a reasonable follow-up period. Marketing subscriptions last until you unsubscribe. When data is no longer needed, it is deleted or anonymised.
7. Your rights and choices
Consistent with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to access, correct, or delete the personal data we hold about you, and you can withdraw marketing consent at any time (every marketing email has an unsubscribe link; or just tell us). Write to info@yonodmc.com — we respond during office hours, and identity verification may be needed before we act on a request.
Note that some data cannot be deleted while a legal retention duty applies (for example, invoice records under tax law).
8. How we protect data
Data is transmitted over encrypted connections (HTTPS) and stored in access-controlled systems. Portal access is role-based — agencies see only their own inquiries, quotations, and bookings. Login uses verified email codes, and administrative access is restricted to authorised staff.
9. Not a consumer service
This website and portal are for travel businesses, not consumers, and are not directed at children. Passenger details for minors travelling on a booked program are provided by your agency with the consent of their guardians and are used only to deliver the booked services.
10. Changes to this policy
We update this policy as our services and the law evolve; the date at the top shows the latest revision. Material changes will be visible on this page, and continued use of the site or portal after a change constitutes acceptance.
11. Contact and grievances
For privacy questions, requests, or grievances, contact info@yonodmc.com, or write to Khandsiya Tourism Private Limited, 2nd Floor, Tower No. B1 Spaze Itechpark, Unit No. 259, Badshahpur Sohna Rd, Tikri, Sector 49, Gurugram, Haryana 122001, India. See also our terms and conditions and contact page.
